Bug in Asus 6z (automatically shuts down won't start easily)

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07-26-2019 09:01 AM
I'm facing this weird usual issue
Where my phone automatically shuts down and will start after 2-3 attempts
I think it's a new bug that came with latest software update
Is there any way to fix this?
Where my phone automatically shuts down and will start after 2-3 attempts
I think it's a new bug that came with latest software update
Is there any way to fix this?
58 REPLIES 58
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07-27-2019 09:38 AM
I'm seeing the same restart issues, especially during charging, probably due to overheating. And also seeing the constant restarts of WiFi and sim networks
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07-27-2019 11:51 PM
hope you guys tried resetting the device if still no luck take it to the service center.

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07-28-2019 01:05 AM
even after resetting we are on same update that is Version WW-16.1220.1906.167kooldude7285 said:hope you guys tried resetting the device if still no luck take it to the service center.
and the major problem lies in this version .
is there any way to downgrade this update

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07-28-2019 01:06 AM
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/vrn.bln said:Thanks , any idea from where I can keep track of the updates
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07-28-2019 09:45 AM
I am facing faced the same issue. WiFi problem, network problem, phone restarting after screen freeze, 2 to 5 attempts at restart. Factory reset didn't work, hard reset from recovery didn't work, installed full update (1.86 GB) from sd card via recovery didn't work. Taking to service center tomorrow. hope they solve the issue and make my phone working again. Seems like the latest update is the issue.
