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Bad Call quality remains after last update WW-16.1220.1906.167

pedrommbarros1
Star II

I have the same issue with last firmware, bad bad call quality sound. 

I think is poor now than the previous firmware, i have to use a external earphone to talk with the person or constantly, "hum, hum hum, what do you say?!?!?"

I think is time to ASUS call all phones to factory and replace the call speaker of all phones, this is not a software problem, this is a hardware problem and the only way to solve is change.

I don´t believe with software they can solve the quality sound because de hardware (speaker) can´t do better.

Thanks


20 REPLIES 20

Adaptive brightness os very slow and inconsistent sometimes work but most of time doesn't

Saran
Rising Star II
Adaptive brightness os very slow and inconsistent sometimes work but most of time doesn't
I can feel this too

Anders_ASUS
Hall of Fame III
We're still looking into how we can improve the earpiece clarity further. 
Please fix this. This whole call quality issue is ruining the beautiful phone.
We think we have finally found a way to improve it but I don't know how long time it will take. 

Anders_ASUS
Hall of Fame III
Yes for WhatsApp No Led notification
Never? Do you get led notification for other things? Can you try to reinstall WhatsApp? I always get notifications with my WhatsApp so I might just be a thing on your device

Anders_ASUS
Hall of Fame III
Pocket mode is also not working m able to unlock my phone in my pocket
I will ask if this will be fixed with next fota