zenfone 5z last firmware upgrade fail

[Vhic]

Please tell us some basic information before asking for help:
Model Name: Asus zenfone 5z
how to fix this issue : last firmware upgrade fail.
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[Vhic]

this is the error. what do i need to do to fix this?

[darkknight]

Please provide some more information about how did you get this error?

[Christine_ASUS]

Hi Vhic 
Thank you for your asking. Are you asking about how to manual update in Recovery Mode *Apply update from microSD card? Kindly try some stay-at-home troubleshooting tips below:
1. Try to download the firmware file again to ensure that the file is downloaded completely.
2. Try the steps: Apply update from microSD card>the firmware file>Wipe date/factory reset>Wipe cache partition

If the situation remains the same, please provide me your current firmware version and preferred firmware version. Thank you.