04-21-2020 01:00 AM
05-14-2020 03:35 AM
Yozhidai have the same problem
Please tell us some basic information before asking for help:
- Model Name: Asus Zenfone 5 ZE620KL
- Firmware Version: WW
- Rooted or not: NOT
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Please, my Zenfone 5 suddenly turns off, when it's turned on it's only bootloop and can't charge. Some people who use Zenfone 5 are also the same, can't flash and just only fastboot mode can't enter recovery. Can anyone help?
Tolong, zenfone 5 saya tiba tiba mati, ketika dihidupkan hanya bootloop dan tidak bisa charge. Beberapa orang yang menggunakan zenfone 5 ini juga sama seperti demikian, tidak dapat flash dan tidak dapat masuk recovery. adakah yang dapat membantu?
Zenfone 5 Emmc is BROKEN. (Stock logo, can't charge and can't flash!)
05-14-2020 03:43 AM
05-14-2020 10:02 AM
cruz.jazon69You should contact your local support/repair center for a hardware repair. If you can't boot the phone, we can't provide any software solutions unfortunately.
@Anders_ASUS @CH_ASUS @LP_ASUS