Please tell us some basic information before asking for help: Model Name: Zenfone 5 ZE620KL Firmware Version: 17.0615.2005.25 Rooted or not: NOT Frequency of Occurrence: Always Every Make A Call , Music APP Name & APP Version (If your issue relates to the app): Phone, Whatsapp Call, Music, In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== Hi, After updated to latest Beta (v25) the earpiece's sound quality is Bad when Call volume is set to 50%++ The earpiece's sound is too loud and broken (not clear) this happened every make a Call (Phone , Whatsapp Voice Call , etc) When "Call Volume" is 50%++ this also happened when play a music when "Media Volume" is 90%++ i attach the video:
Hi aerialus Thank you for your asking. Kindly provide the information below so that we could better assist you. 1. If you roll back to Android 9 or previous version, does the issue remain the same? 2. Have the device ever been fallen before? Also, I have test my ZE620KL with the same firmware version, earpiece and loud speaker with 50% below and beyond, yet I didn't encounter the same issue.