Wide angle not focus

[emoriver]

Model: ZE620KL
RAM: 6G
Firmware/APP Version: 80.30.96.221
Frequency of Occurrence: 0
Rooted: No
APP Name:

Using wide angle camera pictures are not correctly focused: the opration is normal but the result is really poor

[mariuszjucha]

bleidd posted on 2019/1/7 13:01 Wide angle in Zenfone 5 has no AF at all.

Yup, infinity focus. Both 5 and 5Z has same cameras. Wide angle photos has really poor quality because of ridiculous small sensor size (1/4") and poor lens quality.

[ServiceE_Asus]

Hi All, Could you please help to provide relative pictures to explain why you feel the picture get poor quality? Please upload your original photos to a cloud for our reference. ( e.g. Google drive or Asus Webstorage) Thank you.

[emoriver]

Hi Emilee, here I am with the pictures! https://drive.google.com/open?id=1E3oQf8MDD-Rh6Ka9kn5XcMqdAkT78bWm Few words about: - I tried to put both wide angle and normal camera pictures of the same subject taken in the same conditions: results are always worse with wide angle, only the picture of the Valentino Castle is decent, the others in my opinion are not - I also put a picture of a boy that shows what's in my experience with Zen 5Z is the WORST flaw: look at the face of the boy, it's overexposed in a brutal way, it seems a picture taken with a cheap digital fifteen years old digital camera: it really puzzles me away, is this AI intervention for portraits?!? Anyway after these let's say strong critics, a note on the overall experience: very very positive! I come from a beloved BlackBerry Passport (actually it took really decent pictures!), it was an endless meditation and at the end I decided for Asus and Zenfone and the transition, very very surprisingly to me, was fast and I'm using 5z with pleasure! I think - and hope! - that these camera flaws are only software, and soon Asus guys will fix them! If you need further details do contact me! Thank you

[ujangns]

Mine wide angle camera screen glitch when shooting at low light. Any one having the similar problem? Can refer to the link below https://www.asuswebstorage.com/navigate/s/781B38DE3D924F41BEC3EF243406AF234

[ServiceE_Asus]

Last edited by Emilee_ASUS on 2019/1/17 16:14

emoriver posted on 2019/1/13 03:39 Hi Emilee, here I am with the pictures! https://drive.google.com/open?id=1E3oQf8MDD-Rh6Ka9kn5XcMqdA ...

Hi emoriver, Sorry for my late reply. Thanks for your help and information. After the analysis, we would suggest you try to clear up the lens to confirm again. Have a nice day.