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Verizon Support

kspakes87
Star I
Model: ZE620KL
RAM: 6G
Firmware/APP Version: N/A
Frequency of Occurrence: N/A
Rooted: No
APP Name:

I am trying to find out if the ZenFone 5Z Version B or C will work on Verizon in the USA. ASUS tells me to ask Verizon and Verizon tells me that they need an IMEI number. I can't get an IMEI number without buying the phone first. So, Verizon then told me to ask ASUS if the phone was made to work on Verizon and ASUS tells me they can't tell me and to go ask Verizon. So, I keep getting this huge run around and it seems the only way to find out is to buy the phone and just try. I really don't want to pay $500 and the phone not work and then have to pay return shipping and a restocking fee to ASUS. Has anyone verified if Version B or C works with Verizon?
1 REPLY 1

ServiceE_Asus
Star I
Last edited by Emilee_ASUS on 2019/1/15 09:55 Hi kspakes87, Good day, Could you please provide me with your serial number by PM? (settings> system > about phone > status> serial number) Thank you.