Selfie Master app problem

[berkataman93]

Model:
RAM:
Firmware/APP Version:
Frequency of Occurrence:
Rooted:
APP Name:
Screenshot:

Hello , Last update after in instagram Selfie Master app is running automatically in get notification screen "Selfie Master is running , Tap to more information or to stop the app" Im click this but nothings happened.Im push force stop for this in settings but it's not working always happened same can't disable.

[zulhamefendi03]

Christine_ASUS

Hi friends

Thank you for your asking. Kindly provide the information below so that we could better assist you.

1. Model Name: Settings>System>About phone

Refer to the link below to check the model name by model no. in the link

https://www.asus.com/support/FAQ/1014441/

2. Your current firmware version

Setting >System>About Phone>Software information

If you try to update to the latest version, does the issue still remain?

3. Your Instagram version

Long press Instagram>App Info

If you try to update to the latest version, does the issue still remain?

4. Please also provide me more issue detail. Could you perform the steps below?

Long press "Selfie Master">Disable or Force stop

If you could not operate the steps, please provide me the screenshot of "SelfieMaster App info"

If you have any further queries, please do not hesitate to contact me.

View post

i have tried, but the app still run
when i used video call on whatsapp always show beaty effects

[Christine_ASUS]

Hi zulhamefendi03
Thank you for your asking. Please provide me your model name, firmware version, app version.

[zulhamefendi03]

Christine_ASUS

Hi zulhamefendi03

Thank you for your asking. Please provide me your model name, firmware version, app version.

View post

Zenfone 5 - PPR1.180610.009.WW_Phone-16.0615.2005.130
WhatsApp 2.20.195.15
SelfieMaster 2.1.0.39_190108

[Christine_ASUS]

Hi zulhamefendi03
Do you mean that after you forced stop SelfieMaster, the app will restart again after you use WhatsApp video call? My device has the same version of yours, yet after I "Clear storage", "Clear cache" and "Force stop" SelfieMaster, it remains force stop after I used WhatsApp video call.
Please try
Long press "Selfie Master">Storage & memory>Clear storage>Clear cache>back>Force stop
then try to make a WhatsApp video call.
Does SelfieMaster unlock Force Stop and back to normal? If it is, please provide me a video for further checking.