Problem with charging LED

[fjaviergj]

Model: ZS620KL
RAM: 3G
Firmware/APP Version: WW-100.10.107.46
Frequency of Occurrence: Always
Rooted: No
APP Name: Batery

After the WW-100.10.107.46 update, the problem continues with the LED during charging, the phone being completely off, the LED keeps the color red even if the battery is 100% full.

[Rox79]

I noticed the same thing. In charging the Led remain Red when the battery is fully charged .if i turn on the phone ,the Led becomes green.

[henrique_pereir]

It's happening the same thing here.

[Y_ASUS]

zekron4x posted on 2020/2/24 07:34 It's happening the same thing here.

Hi all, We've checked with the relevant team about this, and we will notify you once we receive any news on this issue. Thank you 🙂

[Y_ASUS]

Hi all, Could you help us confirm: When the LED remains red, is the cable removed or not? When the phone is on and charged to 100%, what color is the LED? Thank you 🙂