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My Zenfone 5 (ZE620KL) does not work with any sound related apps. Software or Hardware problems¿??

ken162289
Star I
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator
Hi ken162289 ,
As I replied in another of your messages, we are sorry to hear about your device, for what you are describing our recommendation is to visit the Repair Center to get your device checked.
Please refer to the following link for further assistance.
Find service locations - Canada (English) | Official Support | ASUS Canada

ASUS_Bot
Rising Star II
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