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Headphone Jack Inserted Icon Unremovable

Tian
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: PPR.1180610009 WW_Phone-16.0615.2002.120-0
Rooted or not: Not Rooted
Frequency of Occurrence: Multiple
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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It always happen when I left my phone and the headphone jack is inserted overnight and after i remove the headphone jack from inserted inserted the indicator is still says that the headphone jack is inserted. I think it is only a software issue because even though the it says that the jack is inserted there's still audio firing from the loud speaker.
CLO5DP282TCU.jpg

2 REPLIES 2

Y_ASUS
Zen Master I
Hi Tian,
Could you help us check if the problem appears in the latest version of Android Pie - WW-16.0615.2020.126?
You may update to the latest firmware version by checking in Settings > System > System update.
Thank you 🙂

Tian
Star III
Y_ASUS

Hi Tian,

Could you help us check if the problem appears in the latest version of Android Pie - WW-16.0615.2020.126?

You may update to the latest firmware version by checking in Settings > System > System update.

Thank you 🙂


View post
I'm currently observing it now. Will update this thread if the issue persist.