Downgrade to android 9 from 10 with error
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04-16-2020
12:25 PM
- last edited on
01-16-2024
01:09 AM
by
ZenBot
Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: 17.0615.2003.20
Rooted or not: No
Frequency of Occurrence: Every time when i try this
APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello. I downloaded the file update today to android 10 beta version but i don't like, when i try to downgrade my device i see an message warning:
System update failed (3)
Unknow error
Restored system for previous settings
ps: its something like this, sorry if my english is bad
Anyone can help me please? Thank you
Model Name: Zenfone 5 ZE620KL
Firmware Version: 17.0615.2003.20
Rooted or not: No
Frequency of Occurrence: Every time when i try this
APP Name & APP Version (If your issue relates to the app): -
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello. I downloaded the file update today to android 10 beta version but i don't like, when i try to downgrade my device i see an message warning:
System update failed (3)
Unknow error
Restored system for previous settings
ps: its something like this, sorry if my english is bad
Anyone can help me please? Thank you
11 REPLIES 11
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04-16-2020 04:01 PM
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04-16-2020 06:30 PM
Erwin05Yes, i do how exactly this, but still showing the error message and can't back to 9.Did you do it like this:
https://www.asus.com/support/FAQ/1042349
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04-19-2020 11:25 PM
Hi alex4ndrepessoa,
The upgrade file will be available again on our website later on. Sorry for the inconvenience caused.
Please check your inbox for a message I've sent you. Thank you. 🙂
The upgrade file will be available again on our website later on. Sorry for the inconvenience caused.
Please check your inbox for a message I've sent you. Thank you. 🙂
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04-20-2020 10:39 AM
Hello guys. Now my system update is successful. Thanks all!
