Can't charger zenfone 5z

[andrianeka45]

I got myself charger bug, 9 pm still working but when 3 or 4 am when update system automatically my charging got connected and disconnected until my battery drain until 50%

[Christine_ASUS]

Hi andrianeka45
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Change the adaptor and the cable.
2. Clean the debris off the port with compress air can.
The issue could cause by various reasons, a common reason is the battery port had too many debris, so that the port keep detect debris or moisture.
3. Put the device with the dehumidifier for a day.
4. Bring the device back to Repair Center for battery checking. Please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs