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Asus Zenfone 5z No service! Sim Card not available

budakpp89
Star I

‎01-11-2020 11:46 PM

Currently my Asus Zenfone 5z stated no service and Sim card not available. I have try to reboot this phone several times, even factory reset would not resolve this problem. I try to put my SIM card to other phone, it works with no issue. My phone is currently running on Android 10. Is there anyone can help me to solve this?
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2 REPLIES 2

Y_ASUS
Zen Master I

‎01-17-2020 01:41 AM

Hi budakpp89, Please check your PM for a message I have sent you. Thank you 🙂
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rangapur_jagan
Star III

‎01-17-2020 10:33 AM

This is a hardware issue...  Lucky if you're under warranty, else they will charge. almost every 5Z user faced this. Faulty hardware. 
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