cancel
Showing results for 
Search instead for 
Did you mean: 

Após atualização do do Android 10 beta o meu zenfone 5 não está funcionando o microfone durante as c

julio_cesar
Star I
Após atualização do meu zenfone 5 para o Android 10 o microfone não funciona durante as chamadas
2 REPLIES 2

Y_ASUS
Zen Master I
Hi julio cesar,
Could you tell us the app & version you're using that have this problem?
Is "OK Google" enabled? If yes, we suggest that you try disabling it and check if this improves the problem.
Thanks for your understanding.

Y_ASUS
Zen Master I
Hi julio cesar,
A new Android 10 version WW-17.0615.2003.22 has been released.
In the version, we improved the issue of no sound in calls when OK Google is activated.
You may manually download from our website: https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_BIOS/
How to update firmware: https://www.asus.com/support/FAQ/1009748/
Please make sure to back up data before upgrading.
Thank you and have a nice day 🙂