[5Z] Sometimes screen wakes up while receiving notifications even if it's turned off

[Debasish_Sahoo]

Please tell us some basic information before asking for help:
Model Name: ZS620KL
Firmware Version: 100.10.107.123 (Latest)
Rooted or not: No
Frequency of Occurrence: 5 out of 10 times
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have found a new bug that sometimes the screen wakes up while receiving notifications even if it's turned off in the settings. 

It's not happening everytime but sometimes it wakes up while receiving notifications.
Note this issue- @Anders_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS

[AmitGarde]

Debasish Sahoo

Please tell us some basic information before asking for help:

1. Model Name: ZS620KL
2. Firmware Version: 100.10.107.123 (Latest)
3. Rooted or not: No
4. Frequency of Occurrence: 5 out of 10 times
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have found a new bug that sometimes the screen wakes up while receiving notifications even if it's turned off in the settings. 

It's not happening everytime but sometimes it wakes up while receiving notifications.

Note this issue- @Anders_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS

[5Z] Sometimes screen wakes up while receiving notifications even if it's turned off

In my case screen wakes up when phone is lying ideally and gets a movement i dont know if its a bug or feature. (but this happens only sometimes)
For notifications there is not an issue at all with my 5z.
I have kept lift to wake, wakeup on new notifications options OFF from settings. (fancy features)
Thanks!

[adityapruthi200]

Debasish Sahoo

Please tell us some basic information before asking for help:

1. Model Name: ZS620KL
2. Firmware Version: 100.10.107.123 (Latest)
3. Rooted or not: No
4. Frequency of Occurrence: 5 out of 10 times
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have found a new bug that sometimes the screen wakes up while receiving notifications even if it's turned off in the settings. 

It's not happening everytime but sometimes it wakes up while receiving notifications.

Note this issue- @Anders_ASUS @Christine_ASUS @ARP_ASUS @Gustav_ASUS

[5Z] Sometimes screen wakes up while receiving notifications even if it's turned off

same with me also......screen wakes without any notifications.....

[victor010]

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Data of UI
3. Kindly report back to us if the issue still persists.

[Debasish_Sahoo]

victor0_ASUS

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Data of UI

3. Kindly report back to us if the issue still persists.

View post

Hi @victor0_ASUS ,
I did every steps that you have mentioned but the problem still persists.