Hi Alexander
Thank you for your asking. To avoid any misunderstanding in the conversation, please provide me further information in English.
1. Model Name: Settings>System>About phone
Refer to the link below to check the model name by model no. in the link
https://www.asus.com/support/FAQ/1014441/ 2. Your current firmware version
Setting >System>About Phone>Software information
If you try to update to the latest version, does the issue still remain?
3. Does it appear on the stock camera and camera apps (e,g. Instagram) as well?
We suggest that you try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), and try to re-install other camera apps (e,g. Instagram) and check again.
