Model Name: ZE554KL
Firmware Version: 15.0610.1909.39
Rooted or not: NOT
Frequency of Occurrence: ALWAYS
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So, two last questions:
1. How to change that highly annoying MM/DD format to a normal DD-MM? Having some watches/bands, everything syncs out of order and breaks my eyes.
2. If you can't or won't do that, please unlock that bootloader without factory reset! We will find a way to change that format ourselves. Much faster than your "engineers", Asus!