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Camera freezing

Applecore
Star I

Even after software update the camera on my ZenFone 10 keeps occasionally freezing. When that happens it makes the camera unusable.

Does anyone else have the same problem? What's the solution?

 

Thank you 

4 REPLIES 4

Mansi_ASUS
Moderator
Moderator

Hey @Applecore,
Does this issue occur while using a specific camera mode?

It occurs while using basic video mode. Once it happens the only solution is to restart the phone. Sometimes it helps and sometimes it doesn't. There's no pattern to it. It happens randomly.

Pumbush
Star I

Same thing is happening to me....even sometimes there is no image even though the camera is turned on. 

edwardchirita
Star II

Try to clear camera's app data. It will reset all your camera settings, but the freezing should be solved.