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Call of Duty Mobile, problem

lostspirit79
Star I
Hello, I have Asus Rog Phone 1, nice phone, but then I play Call of Duty Mobile, some time screen stopet, that optimal setting for this game?
3 REPLIES 3

Christine_ASUS
Community Legend II
Hi lostspirit79
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information>Build Number
If you try to update to the latest version, does the issue still persist?
2. Your Call of Duty app version
Long tap the app>info>swipe down>app version
3. Issue frequency
4. FPS settings
5. Does the issue appear right after any system/apps' download or update?
6. Does the issue appear in other game app too? If the issue only appear in Call of Duty, please report to the app developer.

Samantha_2
Star I
i faced the same problem with this phone i am playing call of duty and also pubg mobile. i am so tired of this issue and sometime some website are not running properly like bestplatecarrier.com. i need help.

Christine_ASUS
Community Legend II
Hi Samantha_2
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information>Build Number
If you try to update to the latest version, does the issue still persist?
2. Your Call of Duty app version
Long tap the app>info>swipe down>app version
3. Issue frequency
4. FPS settings
5. Does the issue appear right after any system/apps' download or update?

Besides, please try to enter "Safe Mode". If websites work well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps.
# How to enter and exit "Safe Mode"

https://www.asus.com/support/FAQ/1005163/