07-19-2020 06:41 PM - last edited on 01-16-2024 12:52 AM by ZenBot
07-22-2020 09:39 PM
IRONHIDEI am facing the same issue since last update,my phone automatically stops charging after 10-15 minutes and is not hypercharging at allI have a ROG CETRA that i'm using for my ROG PHONE 2 and my Desktop. I notice that now in the ROG phone 2 the CETRA disconnects randomly after working for 10-20 minutes. on the Desktop there is no problem. My desktop has a built in type C B450E strix. i notice in the phone that even if the red light on the headset is still active when it stops functioning the white light on the volume controller suddenly disappears and headset icon on the phone disappears. Kindly fix this bug. I don't think that there is something wrong with the type c of the phone i tried it bottom part, side part and with the aerocooler still the same problem. if i connect the headset in my desktop there is no issue or random disconnection. I just notice this after the 2007.27 update. is there a fix to this? please help
TYPE C is acting weird after update
08-10-2020 10:38 AM
rudrakshgupta1062Your issue doesn't sound the same at all.https://zentalk.asus.com/en/discussion/32152/type-c-is-acting-weird-after-update
I am facing the same issue since last update,my phone automatically stops charging after 10-15 minutes and is not hypercharging at all
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IRONHIDEDo you have any other USB C headphones you can try? If they do the same within an hour of use, then it might be a hardware issue with your phone after allI have a ROG CETRA that i'm using for my ROG PHONE 2 and my Desktop. I notice that now in the ROG phone 2 the CETRA disconnects randomly after working for 10-20 minutes. on the Desktop there is no problem. My desktop has a built in type C B450E strix. i notice in the phone that even if the red light on the headset is still active when it stops functioning the white light on the volume controller suddenly disappears and headset icon on the phone disappears. Kindly fix this bug. I don't think that there is something wrong with the type c of the phone i tried it bottom part, side part and with the aerocooler still the same problem. if i connect the headset in my desktop there is no issue or random disconnection. I just notice this after the 2007.27 update. is there a fix to this? please help
TYPE C is acting weird after update
08-10-2020 07:42 PM
Anders_ASUSi don't have any other type C headphones. before i had wireless but i lost it.. i think it started when i updated the firmware of the cetra to version 11 or is it the new update not sure. i updated them quite on same day though.https://zentalk.asus.com/en/discussion/comment/98587#Comment_98587
Your issue doesn't sound the same at all.
https://zentalk.asus.com/en/discussion/32152/type-c-is-acting-weird-after-update
Do you have any other USB C headphones you can try? If they do the same within an hour of use, then it might be a hardware issue with your phone after all
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08-10-2020 07:58 PM
Anders_ASUSso are you saying all the usb c port has a hardware issue?. i think it is software issue though.https://zentalk.asus.com/en/discussion/comment/98587#Comment_98587
Your issue doesn't sound the same at all.
https://zentalk.asus.com/en/discussion/32152/type-c-is-acting-weird-after-update
Do you have any other USB C headphones you can try? If they do the same within an hour of use, then it might be a hardware issue with your phone after all
View post