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System update failed (Your system is reverted to its original configuration)

BlueHunt
Zen Master I
The latest FOTA Version 2007.27 is not getting downloaded. System update is indeed detecting the .27 Firmware FOTA but after hitting the "Update" button, its showing "System update failed" popup with a message showing "Your system is reverted to its original configuration".

Screenshot is attached :

P.S. : After facing the problem, I cleared the cache and the data of the "FOTAService" system app and restarted the device. But after restarting, the issue is still happening.

Kindly look into the matter dear ROG team.

screenshot-20200717-025519082.jpg


38 REPLIES 38

Suchi
Star II
Same here. Can we get OTA update except manual update. Were there issues in this update since it was taken down?

Suchi
Star II
Tech_Talk

https://zentalk.asus.com/en/discussion/comment/97266#Comment_97266

visit his profile by tapping on his name and upon getting into his profile, look at the top right corner where you will see an icon with "Message" written on it. Tap on that button and you will be able to send PM.


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NOT able to see the message option..

Gustav_ASUS
Community Legend III
iqbalksah

https://zentalk.asus.com/en/discussion/comment/97265#Comment_97265

Same goes to me. But how to PM?


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I'll send you a PM that you can reply to.

iqbalksah
Star III
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/97266#Comment_97266

I'll send you a PM that you can reply to.


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Okay thanks with noted

monalac
Rising Star I
Gustav_ASUS

https://zentalk.asus.com/en/discussion/comment/97266#Comment_97266

I'll send you a PM that you can reply to.


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Hey, Can you send me PM too? I got work regarding my BL Relock & FOTA