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Screen touch registers multiple touches after some time

potatosubwoofer
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone II
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: Occasionally
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have had this issue since I bought this phone brand new in 2019 where after some time (usually in instagram, reddit or chrome) where the touch screen stops responding correctly. I have the "Show touch points" on and I can see it is detecting touches all over the screen in arbitrary places instead of where I am actually touching it.
The display and the programs running are all fine and responding correctly to the touches, it's just that the touch screen itself is detecting incorrect touches all over the screen causing random things to open or be tapped, etc.
The only workaround I have found is to restart the device, and then the problem goes away for a while until it does it randomly again. This could be minutes or days between occurrences.
I suspect it could be a memory issue since it generally only happens when I have scrolled very far in an app like, for example, a very long news feed.
Has anyone else experienced this or know's what to do?
6 REPLIES 6

willjoe2442
Star III
Access Windows 10 Settings and choose Ease of Access under it. After that, scroll down to locate 'Other options in the left pane and uncheck the option 'Show Visual Feedback when I touch the screen. Click 'Apply' and then press the 'OK' button. This has been known to help many


Regards,
Will



ASUS_Bot
Rising Star II
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