ROG Phone 2 speaker problem since Android 11 update, now locked in low volume even at max audio

[chrismarcoten]

Ever since the Android 11 update, my ROG Phone 2 speakers have been locked in a low volume range. Before, the audio quality was high and superb as it should be with the ROG Phone 2.

I felt I was basically forced to update to Android 11 since I could no longer hypercharge until after the system update. Please help? 

[Thunder_Emperor]

Are there any service centers in the UAE? I've been struggling with this low audio issue for quite some time now.  Only due to this issue, I'm planning on switching from my ROG to RedMagic.  

[keren_ASUS]

Hi @Thunder_Emperor 

You can find a list of service centers in the UAE here: https://www.asus.com/me-en/support/Service-Center/Oman%20(English)

[Thunder_Emperor]

This is the page that the link you shared opens to. Kinda speaks volumes about the support provided by Asus. 

[keren_ASUS]

I  apologize for the confusion. Please view this following link for the service centers:

 https://www.asus.com/me-en/support/Article/1064/#:~:text=Only%20in%20UAE-,Service%20Location,-Ensure...

or you can contact the support team here: 

https://www.asus.com/me-en/support/#:~:text=MyASUS%20for%20Phone-,Contact%20us,-Contact%20with%20ASU...

[keren_ASUS]

Hello @chrismarcoten 

Can you try factory resetting your phone? This can sometimes help after an OS upgrade. Thank you!