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RoG Phone 2 Restart problem

Please tell us some basic information before asking for help:
Model Name: RoG Phone 2
Firmware Version: WW_17.0240.2107.100_0
Rooted or not: No
Frequency of Occurrence: Often
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Often times my phone restarts for no reason then takes a boat load of time for it to restart. Most of the times when restarting it gets stuck on the ROG logo with the Qualcom elite gaming logo at the bottom. I most of the time have to hard reset the phone then Restart Bootloader a couple of times for it to properly boot.
The restart also sometimes happen when it is in idle mode
7 REPLIES 7

ronald1985
Community Legend I
Khim Nathaniel

Please tell us some basic information before asking for help:

  1. Model Name: RoG Phone 2
  2. Firmware Version: WW_17.0240.2107.100_0
  3. Rooted or not: No
  4. Frequency of Occurrence: Often

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Often times my phone restarts for no reason then takes a boat load of time for it to restart. Most of the times when restarting it gets stuck on the ROG logo with the Qualcom elite gaming logo at the bottom. I most of the time have to hard reset the phone then Restart Bootloader a couple of times for it to properly boot.

The restart also sometimes happen when it is in idle mode


RoG Phone 2 Restart problem
The advice for shutdown issues is to go to service centre.

sauravshanbhogu
Rising Star II
Khim Nathaniel

Please tell us some basic information before asking for help:

  1. Model Name: RoG Phone 2
  2. Firmware Version: WW_17.0240.2107.100_0
  3. Rooted or not: No
  4. Frequency of Occurrence: Often

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Often times my phone restarts for no reason then takes a boat load of time for it to restart. Most of the times when restarting it gets stuck on the ROG logo with the Qualcom elite gaming logo at the bottom. I most of the time have to hard reset the phone then Restart Bootloader a couple of times for it to properly boot.

The restart also sometimes happen when it is in idle mode


RoG Phone 2 Restart problem
How old is your phone? Is it still in warranty?

GREEKLEADER
Zen Master I
Khim Nathaniel

Please tell us some basic information before asking for help:

  1. Model Name: RoG Phone 2
  2. Firmware Version: WW_17.0240.2107.100_0
  3. Rooted or not: No
  4. Frequency of Occurrence: Often

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Often times my phone restarts for no reason then takes a boat load of time for it to restart. Most of the times when restarting it gets stuck on the ROG logo with the Qualcom elite gaming logo at the bottom. I most of the time have to hard reset the phone then Restart Bootloader a couple of times for it to properly boot.

The restart also sometimes happen when it is in idle mode


RoG Phone 2 Restart problem
That's your ic chip kicking the bucket
Visit your nearest service center for an ic replacement

Lord_Messi
Zen Master II
Sell your phone and buy a new one before your phone completely dead