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ROG Phone 2 Resetting problem

Pr2
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 2
Firmware Version: WW_17.0240.2012.65_0
Rooted or not: not
Frequency of Occurrence: 5 times a day
APP Name & APP Version (If your issue relates to the app): Any
While using any app or even if we unlock the device the screen get stuck and device start to reset, sometimes it resets 2 time continuously.

1 REPLY 1

ARP_ASUS
Community Legend II
Hi,
I think you might have spelled reset incorrectly. If you mean restart then its a known issue and you need to visit the service center. You can try factory reset once before visiting to check if it fixes.
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india