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Rog Phone 2 Gaming problem

itadori98
Star I

Hey guys,

I have my Rog phone 2 for over 3 years and it has served me well but from afew months ago I've been having problems when running high power emulators or games. The phone gets hot and restarts until it cools down. I have read threads and comments, Googled and watched videos on YouTube but can't find a fix that works.

I read that there is a patch for overheating but I can't find it unless it's included in the Android 11 update which I am currently using. I also read on people who have replaced the thermal paste and used thermal pads on the phone. I have never opened my phone before. If possible will someone be willing to upload a video on how to do this and show the process of applying the thermal paste or putting in the thermal pads. I would be really grateful and I'm sure it will help alot of people with this problem.

I'm using Android 11 last update. Phone is over 3 years old. It feels like it's overheating the screen gets hot. It goes into a restart loop on playing high end games and emulators like yuzu until it cools down. When charging the phones switches off but charges like normal. It's the Tencent version so I don't have access to fix it with Asus in my country. Phone hasn't had any problems until this point. No lagging and everything else runs 100%.

Help would be appreciated to me and alot of people having these issues.

1 REPLY 1

lauryfriese
Star I

I understand that you're experiencing overheating and restart issues with your Asus ROG Phone 2 when running high-power emulators or games. Overheating can be a common problem in devices, especially after extended usage. While I cannot provide you with a video tutorial or perform physical repairs, I can offer some general advice and suggestions to help address the issue.
1. Ensure proper ventilation: Make sure that your phone has proper ventilation during usage. Avoid covering the phone with objects or using it on surfaces that can block airflow, such as pillows or blankets. This can help dissipate heat more effectively.
2. Reduce graphics settings: In high-power games and emulators, try reducing the graphics settings to alleviate the strain on your phone's hardware. Lowering the graphics quality can reduce the load on the CPU and GPU, thus generating less heat.
3. Close background apps: Close any unnecessary background applications to free up system resources. Running multiple apps simultaneously can increase the workload on your phone, leading to higher temperatures. 
4. Update firmware and apps: Ensure that your phone's firmware (Android) and apps are up to date. Manufacturers often release updates that can help optimize performance and address known issues, including heat management.
5. Perform a factory reset: If the problem persists, performing a factory reset can help eliminate any software-related issues that might be causing the overheating problem. Remember to back up your important data before proceeding with a factory reset. 
6. Seek professional assistance: If none of the above steps resolve the issue, it might be beneficial to seek professional help. Contact Asus customer support or a reputable phone repair service to diagnose and address the overheating problem. 

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