Restart again and again due to overheating

[sanjaykrocks]

From the past 1 week while playing PUBG for few minutes my phone starts to overheat and then it keeps restarting again and again. Tried factory resetting my phone and installed minimum applications but still problem continues.

[OPC]

sanjaykrocks

@OPC if you would go through my previous posts you will see even I was also on latest update but started to get these issues and now the service center people have installed the previous version on my phone and have asked me to keep it this way only. With the aero cooler also the temperature reached till 52 degrees Celsius.

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This is absolutely through the roof and I believe it's a hardware issue. Without the cooler and playing for long hours non-stop on X-mode set to max my phone reaches max 46 C.

[deeppaul589]

I'm also recently facing too much heating issue. I've applied the setting posted in the PUBG thread.
Please look into it
Temp went upto 49°C my ambient temperature is around 25°C

[sanjaykrocks]

OPC

https://zentalk.asus.com/en/discussion/comment/91958#Comment_91958

This is absolutely through the roof and I believe it's a hardware issue. Without the cooler and playing for long hours non-stop on X-mode set to max my phone reaches max 46 C.

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I had visited to Asus Service Centre and they said the problem should be in update i had received not the hardware. So they had installed the previous version in my phone.

[OPC]

sanjaykrocks

https://zentalk.asus.com/en/discussion/comment/92083#Comment_92083

I had visited to Asus Service Centre and they said the problem should be in update i had received not the hardware. So they had installed the previous version in my phone.

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I hope it works out fine!

[sauravshanbhogu]

sanjaykrocks

https://zentalk.asus.com/en/discussion/comment/92083#Comment_92083

I had visited to Asus Service Centre and they said the problem should be in update i had received not the hardware. So they had installed the previous version in my phone.

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Hey, have you fixed your phone.?? Did the screen blackout /shutdown issue go away after visiting service centre?
Thank you