[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

[CH_ASUS]

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.

[LP_ASUS]

alfred7209

https://zentalk.asus.com/en/discussion/comment/26623#Comment_26623

https://zentalk.asus.com/en/discussion/comment/26623#Comment_26623

Dude do you have any tutorial on how to do this? Where can I get the Raw firmware? Thanks for your help

View post

We still don't know if you have a Tencent phone. Does the device say "Tencent" on the back?
I highly recommend not flashing the phone to CN firmware. The risk of bricking your device is very high, and you would lose access to all Android functions even if it were successful. Contact your reseller for a return if you were sold a Tencent model.

[MadDuke]

Hi.
I have already sent you the Email and got no reply from support on this regard.
And the listing is still on
ASUS ROG2 Gaming Phone 4G Phablet 8GB RAM 128GB ROM International Version | Gearbest

[LP_ASUS]

MadDuke

Hi.

I have already sent you the Email and got no reply from support on this regard.

And the listing is still on

https://www.gearbest.com/cell-phones/pp_009841057667.html?wid=1349303

View post

Sent who what email? Are you trying to get in contact with ASUS or Gearbest support?

[MadDuke]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/27094#Comment_27094

Sent who what email? Are you trying to get in contact with ASUS or Gearbest support?

View post

I've sent the Email to Asus support.

I'm also in contact with Gearbest support, but that's not an issue here.

[alfred7209]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/26645#Comment_26645

We still don't know if you have a Tencent phone. Does the device say "Tencent" on the back?

I highly recommend not flashing the phone to CN firmware. The risk of bricking your device is very high, and you would lose access to all Android functions even if it were successful. Contact your reseller for a return if you were sold a Tencent model.

View post

Tes Say tencent ...