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[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

CH_ASUS
Community Legend II
Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.
159 REPLIES 159

alfred7209
Star III
deodatsss

https://zentalk.asus.com/en/discussion/comment/24879#Comment_24879

I also bought the Tencent version with Global ROM pre-installed out of the box. Did a safetynet test and it went fine, no major issues. I've been using it for a month.

0FFPPGTEVFJS.jpg


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Friend what firmware number do you have ... I have the ww_16.0622.1906.19_0

alfred7209
Star III
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/26081#Comment_26081

I don't understand your issue. Please create a new thread and try to use English if you can, it will make it easier for the forum users to help you.


View post
Ok I have the ROM ww_16.0622.1906.19_0 just want to know if this ROM is fake or can be updated in the future

avcayetano
Star III
alfred7209

https://zentalk.asus.com/en/discussion/comment/26086#Comment_26086

Ok I have the ROM ww_16.0622.1906.19_0 just want to know if this ROM is fake or can be updated in the future


View post
if your phone is tencent edition and you have ww firmware, there will be no fota update, you can update it by using RAW firmware manually. as the admins keep on telling us that tencent with ww firmwares are not proper combination. it will work but you will lack automatic updates due to configuration mismatch. I myself have this combination and update my phone manually. if you want automatic updates with tencent rog phone 2, you must have CN firmware and not WW. Hint: revert back CN firmware using RAW CN firmware. This will wipe all your data so make sure to backup. It's not necessary to unlock bootloader at this point. And get your FOTA back CN to CN.

alfred7209
Star III
avcayetano

https://zentalk.asus.com/en/discussion/comment/26618#Comment_26618

if your phone is tencent edition and you have ww firmware, there will be no fota update, you can update it by using RAW firmware manually. as the admins keep on telling us that tencent with ww firmwares are not proper combination. it will work but you will lack automatic updates due to configuration mismatch. I myself have this combination and update my phone manually. if you want automatic updates with tencent rog phone 2, you must have CN firmware and not WW. Hint: revert back CN firmware using RAW CN firmware. This will wipe all your data so make sure to backup. It's not necessary to unlock bootloader at this point. And get your FOTA back CN to CN.


View post
avcayetano

https://zentalk.asus.com/en/discussion/comment/26618#Comment_26618

if your phone is tencent edition and you have ww firmware, there will be no fota update, you can update it by using RAW firmware manually. as the admins keep on telling us that tencent with ww firmwares are not proper combination. it will work but you will lack automatic updates due to configuration mismatch. I myself have this combination and update my phone manually. if you want automatic updates with tencent rog phone 2, you must have CN firmware and not WW. Hint: revert back CN firmware using RAW CN firmware. This will wipe all your data so make sure to backup. It's not necessary to unlock bootloader at this point. And get your FOTA back CN to CN.


View post
Dude do you have any tutorial on how to do this? Where can I get the Raw firmware? Thanks for your help

avcayetano
Star III
alfred7209

https://zentalk.asus.com/en/discussion/comment/26623#Comment_26623

https://zentalk.asus.com/en/discussion/comment/26623#Comment_26623

Dude do you have any tutorial on how to do this? Where can I get the Raw firmware? Thanks for your help


View post
you will find guides in xda... these procedures will definitely void warranty... let the reseller do it for you or have your unit replaced with proper firmware.