Please tell us some basic information before asking for help:
Model Name:Asus ROG phone 2 ZS660KL
Firmware Version:17.0240.2012.65
Rooted or not:Not Rooted
Frequency of Occurrence:10/10 (often)
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone always auto shutdown when i plug in charger in temperature 38° above...
I ever try to downgrading OS to android 9 but the problem isn't resolved...
My electricity in home is good...
I also replacing my previous terminal cable into a new one...
I tried everything from OS, electricity, also my memory used just 24% from total 100% space...
I just install important app...
Please help me resolving this problem, im confused, i cant play game while charging... Thank u...
