MICROPHONE not working?

[danvercalacat]

I think this was caused by the recent OS update but I'm not sure. The microphone seems not to be working when I'm on a loudspeaker (video calls, pubg, and other games). I tried to do sound recording but it also fails to record my voice except for the background noises (scratching the screen, or tapping it). I tried all the troubleshooting but still no good. Is there anyone here also experiencing the same?
My ROG phone 2 was purchased in Macau last December.

[Gustav_ASUS]

Can you go into SMMI TEST and try the four Boardmic tests there?
Go into the calculator and press .12345+= and it will take you to the test screen. Continue to 'Single test' and look for BoardMic1, 2 3 and 4.
See if your voice is coming through in all four tests.

[danvercalacat]

BoardMic 1 & 2 not working

[danvercalacat]

Gustav_ASUS

Can you go into SMMI TEST and try the four Boardmic tests there?

Go into the calculator and press .12345+= and it will take you to the test screen. Continue to 'Single test' and look for BoardMic1, 2 3 and 4.

See if your voice is coming through in all four tests.

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BoardMic 1 & 2 not working

[#5]

danvercalacat

https://zentalk.asus.com/en/discussion/comment/87686#Comment_87686

BoardMic 1 & 2 not working

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Yo just hold the power button and then hold the power off icon, it will tell you to reboot to safe mode, press ok and then try the smmi test. I had same issue but it happened because of a file i downloaded for a game. I deleted it and its fixed. You should try and reboot to safe mode and test.