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Issue in google phone app

Please tell us some basic information before asking for help:
Model Name:asus rog phone 2
Firmware Version:17.0240.2108.103
Rooted or not:no
Frequency of Occurrence:all the time
APP Name & APP Version (If your issue relates to the app): Phone by google . 70.0.394259711
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Is any one using phone app by google and facing problems ? All the calls that are done through hd calling are shown as missed calls and missed call notification is not showing and all the call history is marked and shown as missed calls . Is there any solution for this ? Does any one have a solution ?
7 REPLIES 7

ronald1985
Community Legend I
amankumarjammi

Please tell us some basic information before asking for help:

  1. Model Name:asus rog phone 2
  2. Firmware Version:17.0240.2108.103
  3. Rooted or not:no
  4. Frequency of Occurrence:all the time
  5. APP Name & APP Version (If your issue relates to the app): Phone by google . 70.0.394259711

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Is any one using phone app by google and facing problems ? All the calls that are done through hd calling are shown as missed calls and missed call notification is not showing and all the call history is marked and shown as missed calls . Is there any solution for this ? Does any one have a solution ?


Issue in google phone app
I use the use same version of Phone app as you but I don't face the same issue. Probably worth factory reset though.

Do you use hd calling feature ?

ronald1985

https://zentalk.asus.com/en/discussion/53299/issue-in-google-phone-app

I use the use same version of Phone app as you but I don't face the same issue. Probably worth factory reset though.


View post
This issue has been posted previously that time nobody has a solution and you were using an airtel carrier sim and most of your calls were not hd calling so you wouldn't get the calling history as missed calls so i would request you to verify with the jio carrier and get back if possible .

ronald1985
Community Legend I
amankumarjammi

https://zentalk.asus.com/en/discussion/comment/187930#Comment_187930

This issue has been posted previously that time nobody has a solution and you were using an airtel carrier sim and most of your calls were not hd calling so you wouldn't get the calling history as missed calls so i would request you to verify with the jio carrier and get back if possible .


View post
Ah that's probably why then. No I don't use the HD calling.