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Game genie, air triggers and xmode not working

Star I
Please tell us some basic information before asking for help:
Model Name: Rog phone 2
Firmware Version: RQK1.200710.002.WW_Phone-18.0210.2201.215
Rooted or not: Not
Frequency of Occurrence: Frequently
APP Name & APP Version (If your issue relates to the app): Game genie /
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hi, related with the title i got problems with my game genie not responding. Tried to clear everything plus factory resets multiple time. The air trigger not function which is i try to on it via toolbar and console its just freeze the screen at setting app. For the xmode its just keep turning off it self. But the main problem is i just want my game genie back to normal again so i can access the toolbar. Fyi, this phone have been repaired due to cpu and disk fried and sent back to check the main cause of this problems after repaired but still disapointed with the answer. Please i need to know how to resolve this issue. I try to search every site non of it resolve my problems.
I cant screenshot this freeze screen while inside the apps. But when tried to on the air triggers or setting its force level its just keep crashing. Please help me.

Star I

Paul Turenhout , Netherlands 

Here the same problem with my rog phone 5 game Genie is not working,send my phone back for the 3 time but no fix ,really sick of it and they say again send it back . There is only one problem game Genie is not working anymore with Android 12 they need to update it is think . Asus help us please