Facing this pixelated display issue from April's phone update.

[karanpawaskar]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 2
Firmware Version:17.0240.2007.27_0
Rooted or not: Not rooted
Frequency of Occurrence: Alot
It only happens while unlocking the phone it stays there till repeating lock-unlock pattern multiple times it goes away then happens randomly at very high frequency.
I have done factory reset but still there is no change. This is update related bug still there is no correction from asus side.

Pls dev team have a look at it why only few of us have this problem.

[ARP_ASUS]

Hi, sorry to hear about this.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

[karanpawaskar]

ARP_ASUS

Hi, sorry to hear about this.

Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india

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Is that only solution right now?

[#4]

karanpawaskar

https://zentalk.asus.com/en/discussion/comment/103172#Comment_103172

Is that only solution right now?

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There are only 5 solutions to every issue you face,
1. We'll look into it.
2. Service center.
3. Its not a bug, we built it like this.
4. We need to log your device.
5. Its hardware limitation.
And when you visit service center, this issue suddenly become customer induced damage or they just format your phone. I suggest you to backup your data and format it yourself and see if that fixes it. We are on our own. Those are all replies you will see from asus side.