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Device restarted on it's own!

ZT-e42e7563
Rising Star I
For the first time I don't know why but my rog 2 device restarted on it's own.Has anyone faced this issue.
5 REPLIES 5

Gaurav_ROGII
Rising Star I
itsashutosh1994@gmail.com

For the first time I don't know why but my rog 2 device restarted on it's own.Has anyone faced this issue.


Device restarted on it's own!
Haha bro facing this from the last 3 weeks, still no one has given any solution.

ZT-e42e7563
Rising Star I
Gaurav ROGII

https://zentalk.asus.com/en/discussion/37657/device-restarted-on-its-own

Haha bro facing this from the last 3 weeks, still no one has given any solution.


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I think bro they don't hav any solution as they are too lazy people.😂

Not applicable
itsashutosh1994@gmail.com

https://zentalk.asus.com/en/discussion/comment/123247#Comment_123247

I think bro they don't hav any solution as they are too lazy people.😂


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Temp fix might be disabling dual 4g feature because one user recommended this for a fix. For me downgrading and staying at A9 is the best option. No restarts, it's almost 2 weeks i think. Other fix is turning off bluetooth since that one caused my device to restart a few times.

ARP_ASUS
Community Legend II

Update you phone to the below version and Factory reset your phone once.
Admin

【Version】

17.0240.2009.49

【Model Name】

ROG Phone II_ZS660KL

【Release Date】

2020/09/28

Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.

How to update firmware on my phone?

【Release Note】

  1. Android security patch update to 2020-09
  2. Added support for ROG Connect in Armoury Crate
  3. Support TwinView Dock 3 FW update
  4. Fix issue where Pokemon Go could cause high CPU usage
  5. Fix Application names being cut off in Recents view for Hebrew localization
  6. Fix AirTriggers mistouch issue and optimize AirTriggers stability
  7. Fix the power consumption problem caused by system.

[200925] ROG Phone II_ZS660KL_WW_17.0240.2009.49
If still not fixed ,
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india