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Compass issue in Asus ROG 2

Apollofury
Rising Star II
Hey guys , i have been a consistent issue in my ROG2 , the compass calibration is off most of the time even after calibrating it multiple times . Any help is appreciated .
IG47B2UJWT49.jpg
I get similar message in google maps .
@Anders_ASUS @CH_ASUS
11 REPLIES 11

Apollofury
Rising Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/46979#Comment_46979

Can you first please borrow a phone from a friend/family member and check both devices every time you want to use the GPS.

I'm saying this because people in general have a tendency to forget how their old device really acted. Or that we make the assumption that If I had my old device right now, then it would work perfectly. It would pinpoint those GPS signals and the compass would be accurate within seconds.

This is not the first time I've received complaints about the GPS/compass and every time after several logs and internal testing it has ended with nothing. Logs didn't show anything like hardware or software issue and our own testing didn't show any issues at all.

I can definitely help you log your device but first I would be happy if we could do this one test for me


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Done this test already with Asus Zenfone max M2 and Lenovo P2 both track the direction much faster than ROG and calibration has to be done once very couple of months sometimes a year .
I had a doubt about myself about this since external factors like high power kines or any magnetic interference could also cause it but I used two phones at the same time and found the above result .
@Anders_ASUS

Anders_ASUS
Hall of Fame III
ApolloFury

https://zentalk.asus.com/en/discussion/comment/47065#Comment_47065

Done this test already with Asus Zenfone max M2 and Lenovo P2 both track the direction much faster than ROG and calibration has to be done once very couple of months sometimes a year .

I had a doubt about myself about this since external factors like high power kines or any magnetic interference could also cause it but I used two phones at the same time and found the above result .

@Anders_ASUS


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Ok, I will send you the log tool so we can see what's wrong with your phone