08-09-2020 03:39 PM
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08-12-2020 08:40 AM
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08-12-2020 03:06 PM
Anders_ASUSAlright I'll give this a try. Obviously sending it out is the last resort. I assume once I do a factory reset I would just install apps one by one? Instead of from a backup?If you often stop charging at 80% it will be harder for Accubattery to give a good estimation and even when it gets several charge cycles from 0-100% it as shown to be inaccurate with several of my phones which are of different brands. You must not forget that accubattery uses software to estimate the battery health. If there is a draining issue with your phone then it's less likely that the reading will be accurate.
For those who claim that they have factory reset their phone without any improvement, I say contact ASUS support. Our phones are not immune to bad batteries. It's possible that you had bad luck and got a bad one and if this is the case and you still have warranty then everything will sort out. But most users who experience battery drain or believe that they have bad battery will be able to fix their problem by doing a factory reset. Most of the time it might be enough to refuse all apps from auto restarting, force closing them and then restart the phone.
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