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Bad internet connection

Cenimm
Rising Star I

‎01-03-2020 05:25 PM - last edited on ‎01-16-2024 01:18 AM by Community Manager

I get bad connection/losing connection on places other dont, I have compared with a old Samsung s8 and every places i tested connection s8 have higher speed and better connection, it have the same tele company so I should not be that. Any idea what I can be?
12 REPLIES 12

rangamallikarju
Star I

‎01-03-2020 06:18 PM

No idea but I am also facing the same issue.
Can anyone help?
0 Kudos

jetjosh92
Rising Star II

‎01-03-2020 06:23 PM

Maybe it a problem with a certain band ? in certain areas of your country...you can check this video out..


0 Kudos

Cenimm
Rising Star I

‎01-03-2020 06:27 PM

So we will have to live with this? It's nothing Asus can patch or anything? It's really annoying anyway and make the phone useless in many places...

0 Kudos

jetjosh92
Rising Star II

‎01-03-2020 06:32 PM

Cenimm

So we will have to live with this? It's nothing Asus can patch or anything? It's really annoying anyway and make the phone useless in many places...


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Can I just confirm which version of the device you got ? is it a tencent version or the Global version ?
0 Kudos
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