always showing charging connected device via usb
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08-09-2020
11:24 AM
- last edited on
01-16-2024
12:55 AM
by
ZenBot
my phone always shows charging connected device via usb even when no usb is connected. this notification does not go even after restart.
1 REPLY 1

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08-09-2020 11:11 PM
Hi try the below:
Re-plug the cable and unplug, see if the notification disappear
Try blowing gently around the Type C port for any dust particle
Check under safe mode - Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
Factory reset would be helpful
Last would be to visit the nearest service center, I feel above steps should make the icon disappear .
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
Re-plug the cable and unplug, see if the notification disappear
Try blowing gently around the Type C port for any dust particle
Check under safe mode - Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
Factory reset would be helpful
Last would be to visit the nearest service center, I feel above steps should make the icon disappear .
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india
