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ROG Phone 8 main camera is stuttering and jittering like it's malfunctioning

Cronos_xxx
Star II

My ROG Phone 8 main camera keeps stuttering when I try to use it, it's so strange that this begin to happen after I updated it, I don't know what to do. Do someone know how to solve this? The 2x camera is stuttering too, only the 0.7x works fine. I already tried third party camera apps, but still happens. Its só strange...

5 REPLIES 5

johncarter12
Star II

I faced the same stuttering and jittering issue on my ROG Phone 8 main camera. What worked for me was clearing the camera app cache and data, then rebooting the phone. Also, switching off video stabilization in settings reduced the lag significantly. After the last firmware update, the problem seems less frequent, so make sure you’re on the latest version too. Hopefully this helps others facing the same problem!

Doesn't work for me, I tried it exactly like you said. I'm also on the latest update... Hope that this will be solved some day. Also, thanks for the help!

Hello @Cronos_xxx 
This is very odd, are you in the latest update 35.1210.1420.124?
You can try doing a SMMI test, for this you can go to the calculator app and press ".12345+=" select Single Test and do the Rear Camera tests by photographing the QR code embedded here, if you notice jittering then it could be a hardware failure and in that case I would advise reaching out to your closest ASUS Service Center for further Investigation.
https://www.asus.com/support/service-center-location/

Yeah, I'm on the latest update... I tried the test already, and it still jitter. It's very odd when trying to record videos, for photos it's at least useable