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Rog 8 Side port Display port alt mode USB C not Reaching 165hz

kpinn
Visitor

Hi Everyone

Wanted to ask if anyone has encountered this issue

I have 3 USB C Hubs that has HDMI/Display ports on it

1 jsaux hub ( switches to 120hz after connecting to external display )

2 Razer USB C Dock - 11-Port Docking Station ( switches to 120hz aswell )

3 a Chinese USB C hub that has a HDMI ( Stays to 165hz after connecting to the external display )

The Display refresh rate of the phone automatically switches to 120hz (even tho its set to 165hz ) after connecting to the external monitor i have a 25inch 1080p that capable of 240hz

Unfortunately the chinese usb hub that i bought off Aliexpress the usb ports no longer works I guess its damaged bought it couple years back

Is there anyway i can adjust the Refresh rate ? after connecting to a external display It switches to 120hz and i can no longer adjust the refresh rate in the settings its locked out / grayed out unless i disconnect the type Cable from the device

Any replies would be appreciated thanks!

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