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Weirdest thing happened after latest "Update".

imfabian7
Star II

I updated to the latest firmware and regretted it. Funny thing happened.

Simcard A (currently in my Rog7 ultimate), 5g, 4g not even 2g is present at all, checked the sim status, nothing. Tried doing a reset on network and simcard, nothing. Restarted, factory reset whatever the trouble shoot was suggested by the tech team, nothing works. What's funny is, Simcard A works on my other phone. I tried using Simcard B on my Rog7 and somehow it works for the data. So hey i thought it must be my service provider. I went to my service provider, tried to reset, nothing. Replaced to a new simcard of the same phone number, guess what? doesn't work as well. So what the heck? I am not sure whether its because of the latest update or because of my service provider and it's that specific Simcard A phone number only. 

6 REPLIES 6

DeividasGl
Star II

I have the same problem

Then i am not the only one, im sorry to hear about you experiencing the same situation. I contacted their support staff, they want me to send to the service center in which my country do not have. Obviously now I am not the only one meaning that it isn't any internal component issue.

anutrix
Star II

Which Mobile Network SIM Card is it?

I was about to update but paused after seeing this.

I'm from SEA, so its definitely different. Don't go for the update yet