Google Map @ Waze not working

[andrewpereira_4]

Hi Team

May I know why google map and Waze it not working in my new rog 7 Ultimate phone. 

I need to use this please do tell me what to do next. I have factory reset, restart my phone , uninstall Waze app and install it again all the same results. Please 🥺

[Mattias_ASUS]

Best way for the team to check this is if we can create a log here tracking the issue, I'll write the steps down below and feel free to send me a PM with the link when it's ready.
*********
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Location”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
 

[andrewpereira_4]

Hi Team

Good evening 

Here is the link as per requested.

https://drive.google.com/file/d/15vDLrH4Bny60HmpjN8b5-e9j9MZlKkL4/view?usp=drivesdk

[andrewpereira_4]

Hi 

Good morning 

May I have an update on this what's happening to the brand new phone that I purchased? Isit spoil or the android phone software version have issue ? If so how can I reverse back the changes ? Looking forward for your kind reply

[andrewpereira_4]

Hello Mattias

Good evening

Any updates on my case ? I need to use my Waze and my Google map as well. Looking for your kind respond