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Game crashes or closes unexpectedly after firmware update

Asus14
Star I

‎10-25-2023 07:34 AM

After latest firware updates, game crashes or closes unexpectedly. My games are Genshin, Honkai Impact 3, Aether gazer, Arknights(cn).

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7 REPLIES 7

Mattias_ASUS
Moderator
Moderator
In response to Asus14

‎10-31-2023 03:57 AM

Hi!
Have you tried reinstalling the games?

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Asus14
Star I
In response to Mattias_ASUS

‎10-31-2023 04:34 AM - edited ‎10-31-2023 04:34 AM

I have tried a factory reset and it still happens.

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Geries
Star I

‎10-27-2023 12:37 PM

I'm also facing crash issues when I open the carx street game.

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