Showing results for 
Search instead for 
Did you mean: 

Wi-Fi internet connection problem

Star I
Please tell us some basic information before asking for help:
Model Name: AI2201_C
Firmware Version: WW_32.2810.2209.197
Rooted or not: Not Rooted
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
The wi-fi connection keeps cutting in and out (even while playing a game) frequently when I am not using the randomized mac feature on the wi-fi privacy settings on my home network, other than that, randomizing the mac fixes it but I want to be able to use my device's real mac address on my home network as I want to use static IP.

Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.