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Rog phone 6 screen freeze and restarting

Segun
Star I

I have a rog phone 6 for a year now and recently I had a problem. Sometimes( not often tho) the screen freeze. After 1 minute it restarts and works perfectly ok. I wanted to know if this could be a hardware problem or just software? This happened today and before this happened the 11 of november  and one time before  that. Build number is 33.0610.2810.166( didn't do the last update cuz idk if it would be worse or better). Any help please?

1 REPLY 1

Pradeep316
Star III

hello @Segun it would be due to lack of thermal inside phone , get it checked in Authorised Service  centre of Asus in your City !