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ROG Phone 6 "repair" on a brand new phone

Jernyang
Star II
I purchased an ROG phone 6 on the 29th of October. Barely a week using it, stock condition, no root, latest firmware, the camera and fingerprint reader starts to malfunction. (Unable to read fingerprints nor start the camera)
I brought it to the local service center in Singapore and they said a motherboard replacement was required.
For a brand spanking new premium phone at more than $1k, would it not be reasonable for it to be completely replaced than to be repaired?
Surely the opening and changing of parts within will affect the ultimate longevity and quality of the product.
As such, I would not recommend this product at all based on this experience.
15 REPLIES 15

MT0
Rising Star II
Knowing asus joke phone department on always releasing a buggy update
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