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Passkey Manager Support - Android 14

New_ton
Star I

This has been asked before over the past year since Android 14 rollout but never answered. 

When will ASUS fix the passkey issue with their phones? 

I need to be able to use Microsoft Authenticator and other Passkey managers for work and personal use.

This is a large portion of Android 14's security improvement and without it ASUS has a subpar product due to lack of integration.

Please address and thank you, I love the ASUS brand and have so for almost a decade now.

6 REPLIES 6

Mattias_ASUS
Moderator
Moderator

Hello @New_ton!

Could you please give an example on how the Authenticator does not work in your case? I use myself a MS Authenticator every day and it works normally.
Is there any chance you can maybe make a short clip on what is happening?

New_ton
Star I

Microsoft authenticator works as a password holder but not as a Passkey. There is no option for a Passkey  manager in ASUS 's A14 roll out.

Hopefully this reply helps

New_ton
Star I

The attached pictures are the error I'm getting. 

Do not pass go, do not collect 200 dollars, ASUS's A14 upgrade left out a critical portion of what made A14 a necessity 

1000096664.jpg

1000096663.jpg

  

Thanks for the information!
I just need to know which firmware version you are on, you can find this by going to Settings > System > About phone > Build number