Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[abhichamp24]

abhichamp24

@venkatrockstar7090 I submitted the Phone on 23rd September 2021. After rigorous follow ups and various trips to service center, finally my case was handed over to the SQM team. On 20th October I got a call from SQM Team regarding the replacement unit and I was adamant that I do not need the replacement unit and that I need a complete refund. On 21st October, I got an email from Asus Service Center for Account Details. On the same day I got a call from SQM team that my request for Refund was processed. On 25th October I received a call from ASUS' regional Team and they said that my request has been approved and that I should receive the refund by 30th October. Finally, today i.e. on 01/11/2021, I have received full refund. I have understood one thing that your case should move towards SQM and only then you can hope for a quick resolution. I hope that no one else would have to go through what I have gone through mentally. A total of 40 Days have gone down the drain.

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Congratulations!!! Now that you have got your refund, which phone have you set your eyes on?

[abhichamp24]

venkatrockstar7090

GOT MY REFUND JUST 30MIN BACK. AFTER 40DAYS

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Congratulations!!! Now that you have got your refund, which phone have you set your eyes on?

[caditya619]

Today my wifi and hotspot of asus rog phone 5 stopped working. The software version is 18.0840.2109.176.

[saitejavadlapat]

My wifi and hotspot stopped working since Oct 31. The issue just came up randomly. My software update was weeks ago and the version is 18.0840.2109.176. I strongly feel it is not a software issue.

[MaGnar]

abhichamp24

Finally I have received my Refund and I am kissing Good bye to ASUS for good.

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HOW DID YOU GET?